Guest Services Representative

3 weeks ago


Rochester, New York, United States The University of Rochester Full time

Key Responsibilities:

  • Serves as a problem solver and advocate for patients, visitors, and staff at multiple locations within the Medical Center.
  • Provides exceptional guest service and support to patients, visitors, and staff.
  • Collaborates with the Ambassador Management Team to ensure seamless patient experience.

About the Role:

This role requires a high level of initiative and judgment, with general direction from the Ambassador Management Team.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills


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