Experienced Multi-Line Claims Adjuster

1 week ago


Pawtucket, Rhode Island, United States Property Claim Professionals Full time
Job Overview

A leading organization providing exceptional claims outsourcing solutions to insurance firms nationwide is in search of experienced multi-line claims adjusters. Unlike typical vendors, our company was established by former insurance claims executives to enhance the claims operations of insurance providers, ensuring they deliver quality solutions at competitive costs.

Position Summary:

We have immediate openings for Multi-Line Claims Adjusters who can work remotely and have the expertise to manage both property and liability claims. Candidates should be adept at adjusting both commercial and residential property losses and possess a solid understanding of negligence assessment and damage evaluation. The role requires the ability to operate with minimal supervision while demonstrating a thorough understanding of coverage, investigation of various claims, and valuation of property damage, including the assessment of Bodily Injury damages for settlements.

Key Requirements:

  • At least 5 years of experience in first-party commercial and/or residential property and liability adjusting
  • Possession of current estimating software; Xactimate is preferred
  • Access to a working computer and internet, along with proficiency in Microsoft Word
  • Strong time management and customer service skills
  • Capability to take recorded statements in the field or with legal representatives
  • Experience in preparing Statements of Loss, Proofs of Loss, and denial letters
  • State adjuster's license as required
  • Valid driver's license

Knowledge and Skills:

  • Comprehensive knowledge of property and liability insurance coverage and industry standards
  • Ability to prepare detailed reports by gathering and summarizing necessary information for clients
  • Excellent verbal and written communication skills
  • Consistent, reliable, and friendly service
  • Willingness to undergo a background check, where permitted
  • Experience in specific areas such as fire departments, agriculture, lumber mills, high-value or historic buildings, Construction Defects, Automobile Liability, or Subrogation Recovery investigations is a plus

Responsibilities:

  • Conduct residential and commercial property inspections using Xactimate software and perform general liability investigations to assess negligence and damages
  • Investigate claims by obtaining recorded statements from insured parties, claimants, or witnesses, and interviewing relevant officials while inspecting claimed damages
  • Recommend claim reserves based on thorough investigations, supported by detailed reserve reports
  • Obtain and interpret official reports
  • Review applicable coverage forms and endorsements, providing comprehensive analysis of coverage issues in well-documented initial reports to clients
  • Ensure product quality by adhering to established Best Practices of the client

Preferred Qualifications:

  • College Degree
  • AIC or other professional designations

All candidates must successfully pass a full background check.



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