Medical Office Support Representative

2 weeks ago

Caln Twp, United States Main Line Health Full time
Position Overview:

Are you ready to join our team as a Patient Services Representative? At Main Line Health, we are dedicated to providing exceptional service to our patients in a supportive environment.

Why Choose Main Line Health?

Make a Difference: As a Patient Services Representative, you will be the first point of contact for our patients, ensuring they feel welcomed and valued. Your outstanding communication skills will help you greet, guide, and schedule patients and visitors effectively.

Facilitate Patient Care: Act as a vital link between patients and our support staff by preparing patient records ahead of check-in and maintaining organized office operations.

Career Development: We encourage you to pursue further education and professional growth through our Tuition Reimbursement program, which offers up to $6,000 annually based on your employment status.


Join Our Team:

At Main Line Health, we celebrate the diverse backgrounds and skills of our employees. Just as we tailor care plans for our patients, we recognize the unique contributions of each team member. Together, we share a common goal: delivering outstanding service and care.


Key Benefits:
  • Eligibility for up to 120 hours of paid time off annually.
  • Access to various employee discounts on services and activities.
  • Complimentary employee parking.

Responsibilities:
  • Welcome patients and visitors courteously, assessing their needs.
  • Check in patients, confirming and updating insurance and demographic details in our systems.
  • Prepare patient charts prior to appointments.
  • Manage appointment schedules in accordance with office policies.
  • Send confirmations and instructions to patients promptly.
  • Handle incoming calls, screen inquiries, and relay accurate messages.
  • Organize and file patient records and correspondence efficiently.
  • Maintain a tidy work environment and waiting area.
  • Attend required meetings and uphold patient confidentiality.
  • Perform additional duties as assigned.

Shift Details:
Monday through Friday, 8:00 AM to 4:30 PM. No weekends or evening shifts.

Qualifications:
  • Two to three years of relevant office experience.
  • Familiarity with insurance providers and medical terminology is preferred.
  • Proficiency in Microsoft Word, Excel, and Outlook is essential.

Education:
High School Diploma required.

Licensure/Certification:
N/A

Additional Information:
Employee Status: Regular
Schedule: Full-time
Shift: Day Job
Pay Range: $25.22 per hour
Job Grade: 204

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