Program Support Specialist

2 weeks ago

Jonesboro, Arkansas, United States Goodwill Industries of Arkansas Full time

Job Overview

Position Level
Experienced

Work Type
Full Time

Compensation
$20.80 Hourly

Work Schedule
Day

PROGRAM SUPPORT SPECIALIST (REINTEGRATION)

POSITION SUMMARY


The primary focus of this role is to empower individuals with criminal histories to achieve self-sufficiency through innovative services that foster transformation and improve lives.

The Reintegration Specialist will guide individuals in accessing community resources and pursuing career development and vocational training as needed.

This role serves as a crucial support system for program participants, ultimately aiming to secure meaningful employment.

KEY RESPONSIBILITIES

  • Collaborate with an interdisciplinary team to ensure that essential services and support are available to assist individuals in setting and achieving their social, vocational, and life skills objectives for successful community reintegration. This task is performed daily, approximately 20% of the time.
  • Establish knowledge of and connections with community service providers, including collaborating agencies, probation, parole, court support services, and various local organizations.

    Build and maintain relationships with family members, residential providers, funders, and other relevant contacts to ensure that necessary resources are accessible to participants.

    This task is performed daily, approximately 20% of the time.

  • Design and implement educational and training initiatives tailored to participants' needs, including pre and post-release services such as life skills training, financial management, eligibility for assistance programs, socialization, parenting skills, career development, and personal safety. This task is performed weekly, approximately 10% of the time.
  • Oversee the intake process for new referrals; conduct needs assessments and interest inventories to create an Individual Service Plan; develop a roadmap to assist each participant in their journey towards self-sufficiency. This task is performed weekly, approximately 10% of the time.
  • Provide information and referrals for services not offered by the agency, while maintaining professional and ethical boundaries with clients and community stakeholders at all times. This task is performed weekly, approximately 10% of the time.
  • Offer crisis intervention and support in developing responsible behaviors to facilitate successful community reintegration; provide ongoing assistance as needed to ensure active engagement in services outlined in the Individual Service Plan. This task is performed as required, approximately 10% of the time.
  • Facilitate discharge planning and follow-up for transitions to other agencies and community programs, including tracking placement and retention. This task is performed weekly, approximately 10% of the time.
  • Adhere to client privacy rights and HIPAA regulations; ensure compliance with funding and accreditation standards. This task is performed weekly, approximately 10% of the time.
  • Perform any other related duties as assigned.

QUALIFICATIONS

EDUCATION AND EXPERIENCE

Comprehensive knowledge in areas such as accounting, marketing, business administration, and finance.

Equivalent to a four-year college degree, along with 3 years of relevant experience and/or training, or a comparable combination of education and experience.


COMMUNICATION SKILLS


Ability to read, analyze, and comprehend common scientific and technical literature, financial documents, and legal materials; capability to respond to complex inquiries or complaints from clients, regulatory bodies, or members of the business community.


REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License and cleared background check

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Bachelor's Degree

SOFTWARE SKILLS REQUIRED

Advanced:
Word Processing/Typing

Intermediate:
Alphanumeric Data Entry, Contact Management, Database, Payroll Systems,
Presentation/PowerPoint, Spreadsheet

WORK ENVIRONMENT


The following work environment characteristics are representative of those an employee may encounter while performing essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While executing the responsibilities of this role, the employee may occasionally be exposed to moving mechanical parts, fumes, or airborne particles, as well as outdoor weather conditions.

The noise level in the work environment is typically moderate.

PHYSICAL REQUIREMENTS


The following physical activities are representative of those that must be met by an employee to successfully perform the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions and expectations. This role involves semi-repetitive, low physical activity requiring periods of concentration for varying time cycles as dictated by tasks.

While performing the responsibilities of this role, the employee is continuously required to communicate verbally or audibly; regularly required to stand, walk, sit, use hands for various tasks, reach with hands and arms, and occasionally required to climb, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required for this role include close vision and distance vision.

ADDITIONAL INFORMATION

A minimum of 3 years of experience in public service or social services is required. A Bachelor's degree is preferred.
A willingness to learn and respect the needs of individuals with mental health challenges or disabilities is essential.
Knowledge of the criminal justice system and experience working with individuals transitioning from incarceration is highly valued.
Ability to access correctional facilities as needed throughout the designated region is required.
Willingness to travel throughout the designated region is necessary.

  • Pharmacy Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Ingles Markets Full time

    Ingles Markets presents an excellent opportunity for individuals eager to advance in the retail sector. Founded in 1963, Ingles has grown to nearly 200 retail outlets across six southeastern states, emphasizing internal development and promoting from within its workforce.Qualifications- The ideal candidates will possess strong interpersonal and communication...

  • Nutritional Support Specialist

    1 week ago

    Jonesboro, Arkansas, United States Yona Solutions Full time

    Join Yona Solutions as a Nutritional Support SpecialistAt Yona Solutions, we believe in fostering a nurturing and hygienic atmosphere for our residents. Our team members are essential in creating a positive environment, and we seek dedicated, motivated, and empathetic individuals who align with our mission and collaborate to achieve it. Our workplace...

  • Administrative Support Specialist

    4 days ago

    Jonesboro, Arkansas, United States Openwork Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Openwork. As an Administrative Support Specialist, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Administrative Support: Provide administrative support to our...

  • Client Support Specialist

    4 days ago

    Jonesboro, Arkansas, United States GeorgiaGov Full time

    Job Summary: We are seeking a compassionate and dedicated Client Support Specialist to join our team at GeorgiaGov. As a Client Support Specialist, you will play a vital role in providing support and companionship to individuals with special needs.Responsibilities:Provide direct care services to groups of special needs individuals in a human service...

  • Medication Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Five Star Senior Living Full time

    Become a Vital Part of Our Caring CommunityAt Five Star Senior Living, we recognize that our staff members are essential in enhancing and uplifting the lives of our residents. Their commitment, enthusiasm, and compassion are what empower us to achieve our mission each day.Position OverviewWe are seeking a dedicated individual to join our team as a Certified...

  • Client Support Specialist

    4 days ago

    Jonesboro, Arkansas, United States A.I.D. Temporary Services, Inc Full time

    Job Purpose:The Customer Service Representative will interact with the company's clients by addressing inquiries and resolving complaints in a professional and timely manner. Key Responsibilities:• Interacts with clients via various communication channels to provide support and information on products or services.• Collects and enters orders for new or...

  • HVAC Sales Support Specialist

    1 week ago

    Jonesboro, Arkansas, United States W3Global Inc Full time

    Job OverviewCompany OverviewW3Global Inc is a staffing agency representing a leading wholesale distributor specializing in HVAC and plumbing products tailored for contractors and industry professionals. Our client prioritizes the provision of premium products, outstanding customer support, and prompt delivery to ensure their clients' projects run...

  • Classroom Support Specialist

    2 days ago

    Jonesboro, Arkansas, United States Cynergy Rehab GroupArkids Pediatric Day Centers Full time

    Job SummaryWe are seeking a highly motivated and dedicated individual to join our team as a Classroom Support Specialist at Cynergy Rehab Group/Arkids Pediatric Day Centers. The successful candidate will assist in the daily classroom activities, ensuring a safe and engaging environment for our patients.Key ResponsibilitiesSupervision and CareConsistently...

  • Accounting Support Coordinator

    2 weeks ago

    Jonesboro, Arkansas, United States InsideHigherEd Full time

    Financial Operations SpecialistThe Financial Operations Specialist plays a crucial role in executing various financial functions within a department or program. This role necessitates a solid understanding of accounting standards, regulations, and practices.Generate and dispatch invoices to suppliersCompile and analyze invoice aging reportsPerform account...

  • Community Support Specialist

    7 days ago

    Jonesboro, Arkansas, United States Arkansas Government Job Full time

    Position OverviewThe Social Services Program Assistant plays a crucial role in delivering essential support to individuals and families in need. This position is governed by state and federal regulations and adheres to agency policies.Key ResponsibilitiesInstructs and demonstrates essential life skills to clients, including budgeting, meal preparation, and...

  • Support Services Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Independent Case Management, Inc. (ICM) Full time

    Position OverviewAs a Support Services Specialist, you will play a vital role in enhancing the lives of individuals by providing essential assistance and care. Your primary focus will be on facilitating daily activities and ensuring a supportive environment for our clients.Key ResponsibilitiesDelivering exceptional care and guidance to clients in their daily...

  • Support Worker

    4 days ago

    Jonesboro, Arkansas, United States GeorgiaGov Full time

    Job Summary: We are seeking a compassionate and dedicated Client Support Specialist to join our team at GeorgiaGov. As a Client Support Specialist, you will play a vital role in providing support and companionship to individuals with special needs.Responsibilities:Provide direct care services to groups of special needs individuals in a human service...

  • Facilities Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Arkansas Early Learning , Inc. Full time

    Job OverviewMAKE A DIFFERENCE. IMPACT LIVES. FIGHT POVERTY.ABOUT ARKANSAS EARLY LEARNING: STRENGTHENING COMMUNITIES BY EMPOWERING CHILDREN AND FAMILIES WITH ESSENTIAL SKILLS FOR SUCCESS.At Arkansas Early Learning (AEL), we are committed to ensuring that every child has the opportunity to thrive, regardless of their background. Established to support the most...

  • Administrative Support Specialist

    16 hours ago

    Jonesboro, Arkansas, United States Baptist Memorial Healthcare Corporation Full time

    Job SummaryPosition: Coordinator-Customer ServiceFacility: NEA - ClinicDepartment: NE Surgery Orthopedic Oh MobCategory: Administrative Non Clinical SupportType: Non ClinicalWork Type: Full TimeWork Schedule: DaysLocation: US:AR:JonesboroAbout the RoleWe are seeking a highly skilled and organized Coordinator-Customer Service to join our team at Baptist...

  • Medication Support Specialist

    1 week ago

    Jonesboro, Arkansas, United States Five Star Senior Living Full time

    Become a Valued Member of Our CommunityAt Five Star Senior Living, we recognize that our staff are essential in enhancing the quality of life for our residents. Their commitment, enthusiasm, and compassion are the driving forces behind our mission each day.Position OverviewWe are seeking a dedicated individual to take on the role of Certified Medication...

  • Facilities Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Arkansas Early Learning , Inc. Full time

    Job OverviewMAKE A DIFFERENCE. IMPACT LIVES. FIGHT POVERTY.ABOUT ARKANSAS EARLY LEARNING: STRENGTHENING COMMUNITY THROUGH EMPOWERING CHILDREN AND FAMILIES WITH ESSENTIAL SKILLS FOR SUCCESS.At Arkansas Early Learning (AEL), we are committed to ensuring that every child has the opportunity to thrive, regardless of their background. Established to support the...

  • Financial Operations Specialist

    7 days ago

    Jonesboro, Arkansas, United States InsideHigherEd Full time

    Financial Operations SpecialistThe Financial Operations Specialist plays a crucial role in executing various financial functions within a department or program. This role necessitates a solid understanding of accounting standards, regulations, and practices.Generate and dispatch invoices to suppliersCompile accounts receivable aging reportsPerform account...

  • IT Support Technician

    2 weeks ago

    Jonesboro, Arkansas, United States Arkansas State University Full time

    Position Overview:The Information and Technology Services department at Arkansas State University is on the lookout for a dedicated and proficient Computer Support Specialist. This role is pivotal in ensuring seamless computer support for the university community.Employment Type:Full-timeLocation:Remote work availableSalary:Commensurate with experienceKey...

  • Culinary Support Specialist

    2 weeks ago

    Jonesboro, Arkansas, United States Arkansas Department of Health Full time

    Position OverviewThe Arkansas Department of Health is seeking a dedicated Kitchen Assistant to support our culinary team in delivering quality food services. This role is essential in maintaining a safe and efficient kitchen environment.Key ResponsibilitiesAssist in the preparation and presentation of meals.Perform cleaning duties, including washing utensils...

  • Therapeutic Support Specialist

    7 days ago

    Jonesboro, Arkansas, United States St. Bernards Healthcare Full time

    Job Title: Physical Therapy Tech at St. Bernards HealthcareJOB REQUIREMENTSEducation: Proficiency in both oral and written communication, along with basic mathematical skills, typically acquired through the completion of high school or an equivalent program. Certification in CPR is mandatory. Experience: Demonstrated ability to effectively solve problems and...