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Executive Director of Operations

2 months ago

Glen Allen Virginia, United States PCRK Group Full time
About the Role

We are seeking a highly skilled and experienced General Manager to join our team at PCRK Group. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our location and driving business growth.

Key Responsibilities
  • Leadership and Management: Provide strategic direction and guidance to your team, ensuring they have the necessary tools and resources to succeed.
  • Operational Excellence: Develop and implement processes to improve efficiency, productivity, and customer satisfaction.
  • Financial Management: Oversee budgeting, forecasting, and financial reporting to ensure the location is meeting its financial goals.
  • Customer Service: Foster a culture of exceptional customer service, ensuring that clients receive the highest level of care and attention.
  • Team Development: Identify and develop talent within the team, providing training and coaching to help them grow professionally.
  • Business Development: Identify opportunities for growth and expansion, developing and implementing strategies to drive business development.
Requirements
  • Leadership Experience: Proven track record of leadership and management experience, with a strong ability to motivate and inspire teams.
  • Business Acumen: Strong understanding of business principles, including finance, marketing, and operations.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, team members, and stakeholders.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure, with opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Professional Development: Opportunities for professional development and growth, including training and coaching to help you succeed in your role.