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Executive Director of Operations

1 month ago


Allen, Texas, United States Chicken N Pickle Full time
General Manager

At Chicken N Pickle, we're seeking a seasoned General Manager to lead our team and drive success in a fast-paced, high-volume environment.

Key Responsibilities:
  • Coordinate daily operations, including Front of House, Pickleball, and Back of House, and research new vendors to ensure quality and efficiency.
  • Supervise and develop department managers, as well as hire and terminate team members with managers.
  • Deliver exceptional customer service, maximize customer satisfaction, and respond efficiently to customer complaints.
  • Generate detailed reports on revenues and expenses, control operational costs, and identify measures to reduce waste.
  • Implement policies and protocols to improve daily operations, train employees on customer service, and promote continuous skill development.
  • Embody the core values of Chicken N Pickle: Community, Authenticity, Quality, Integrity, and Connection.

We're looking for a leader with 5+ years of high-volume General Manager experience, extensive food and beverage knowledge, and excellent leadership, financial management, and conflict management skills. Bilingual candidates are preferred.

As a General Manager at Chicken N Pickle, you'll be part of a dynamic team that values authenticity, community, and quality. If you're passionate about delivering exceptional guest experiences and driving business success, we encourage you to apply.