Customer Service Representative

2 weeks ago


Laughlin, Nevada, United States Dotty's Full time
Customer Service Representative

At Dotty's, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Provide top-notch customer service at all times, ensuring a positive experience for every customer interaction.
  • Secure customer identification and maintain accurate records.
  • Count and reconcile inventory and cash at the beginning and end of each shift, ensuring accuracy and attention to detail.
  • Maintain inventory levels and ensure the store is stocked, clean, and well-maintained.
  • Update supervisors on operational issues, such as equipment or processing failures.
  • Perform minor upkeep and maintenance of slot machines.
  • Meet the requirements for Health Card, TAM Card, Non-Gaming Card, and Nevada Gaming Registration.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent preferred.
  • Prior experience in cash handling and customer service preferred.
  • Ability to stand for long periods and lift up to 35 pounds.
  • Ability to multitask and be flexible with hours.
  • Excellent communication and basic computer skills.
About Us:

Dotty's is a dynamic and growing organization dedicated to delivering exceptional customer experiences. We offer a competitive compensation package and opportunities for professional growth and development.



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