Concierge Service Manager

3 days ago


Chicago, Illinois, United States Lakeshore Sport & Fitness Full time
About This Opportunity:

Lakeshore Sport & Fitness is seeking a highly skilled Membership Concierge to lead our hospitality efforts. As a key member of our Leadership Team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with our members.

About Us:

Lakeshore Sport & Fitness is a dynamic organization that values innovation, teamwork, and customer satisfaction. Our state-of-the-art facilities and cutting-edge services provide a unique platform for our staff to excel and grow professionally.

Key Responsibilities:
  • Customer Engagement: Develop and implement strategies to engage members, promote our services, and build strong relationships.
  • Sales Initiatives: Drive sales growth through targeted marketing initiatives, identifying and capitalizing on opportunities to increase revenue.
  • Operational Excellence: Optimize operational performance by streamlining processes, eliminating inefficiencies, and implementing best practices.
Requirements:
  • Leadership Skills: Strong leadership skills, ability to motivate and guide teams towards common goals.
  • Communication: Excellent written and verbal communication skills, proficient in Microsoft Office Suite or similar software.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
What We Offer:
  • Estimated Salary Range: $70,000 - $90,000 per annum (dependent on experience)
  • Benefits Package: Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Opportunities for Growth: Career development opportunities, enabling you to grow and succeed within the company.


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