Concierge Services Director

3 days ago


Chicago, Illinois, United States Lakeshore Sport & Fitness Full time
About the Role:
We are looking for a passionate and professional Membership Concierge to join our team at Lakeshore Sport & Fitness. As a key member of our Leadership Team, you will be responsible for delivering exceptional customer experiences, building relationships with members, and supporting the sales team. With a focus on community outreach and offsite events, this role offers opportunities for growth and development in a dynamic and fast-paced hospitality company.

Responsibilities Include:
  • Managing guest passes and entry
  • Fostering community engagement through outreach and events
  • Supporting the sales team with lead generation
  • Providing exceptional customer service and support
This role requires a strong ability to communicate effectively, both verbally and in writing, as well as excellent organizational and time management skills. A minimum of 2 years' experience in customer service or a related field is required, along with proficiency in Microsoft Office Suite or similar software.

What We Offer:
  • A competitive salary range of $55,000 - $65,000 per year
  • Opportunities for growth and development in a dynamic hospitality company
  • A collaborative and supportive work environment
  • A comprehensive benefits package, including medical, dental, vision, and life insurance
  • Generous paid time off and holiday schedule


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