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Scheduling Coordinator/Receptionist
1 month ago
Job Summary: We are seeking a highly organized and detail-oriented Scheduling Coordinator/Receptionist to join our team at Behavior Treatment & Analysis. The successful candidate will be responsible for ensuring adequate and appropriate scheduling and coordination of our clinical department to meet the needs of our clients.
Key Responsibilities:
- Coordinate therapists' schedules with compatible clients
- Confirm and update therapists' availability schedules
- Communicate with therapists and clients regarding session cancellations and changes
- Schedule new referrals to the appropriate therapist based on client location, service area, and availability
- Manage front desk operations, including greeting clients, answering phone calls, and sorting mail
- Respond to emails and other written communication in a timely manner
- Collaborate with Operations Manager and supervisors to improve scheduling processes and services
Requirements:
- Relevant experience (1 year preferred)
- Spanish and English fluency required
- Driver's License (required)
- Fingerprint clearance (DOJ and FBI)
Preferred Qualifications:
- Team leadership skills
- Excellent written and oral communication skills
- Relationship development skills
- Solution-oriented problem-solving skills
- Excellent organization and planning skills
- Systems management skills
- Exceptional project and personnel management skills
- Proficiency in MS Word, Excel, and PowerPoint
Equal Opportunity Employer: Behavior Treatment & Analysis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age, or covered veteran status.