Clinical Department Coordinator

4 weeks ago


Antioch, California, United States Behavior Treatment & Analysis Full time
Job Summary

The Clinical Department Coordinator is responsible for ensuring adequate and appropriate scheduling and coordination of the company's clinical department to meet the needs of our clients. This role requires strong administrative skills, excellent communication, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Coordinate therapists' schedules with compatible clients
  • Confirm and update therapists' availability schedules
  • Communicate with therapists and clients regarding session cancellations and changes
  • Schedule new referrals to the appropriate therapist based on client location and availability
  • Manage front desk operations, including greeting clients, answering phone calls, and sorting mail
  • Respond to emails and other written communication in a timely manner
  • Collaborate with Operations Manager and supervisors to improve scheduling processes and services
Requirements
  • Relevant experience, 1 year (preferred)
  • Spanish and English fluency required
  • Driver's License (required)
  • Fingerprint clearance (both DOJ and FBI)
Preferred Qualifications
  • Team leadership skills
  • Excellent written and oral communication skills
  • Relationship development skills
  • Solution-oriented problem-solving skills
  • Excellent organization and planning skills
  • Systems management skills
  • Exceptional project and personnel management skills
  • Proficiency in MS Word, Excel, and PowerPoint

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