Digital Accessibility Product Strategist

18 hours ago


Los Angeles, California, United States Information Technology Services Full time

About the Role


We are seeking a highly skilled Product Owner for Digital Accessibility to join our Product Strategy and Design Experience team at USC's Information Technology Services (ITS). This role requires a strong commitment to service excellence and the ability to collaborate with diverse teams to address complex information technology challenges.


About the Team


ITS is embarking on a major digital transformation initiative to improve services for faculty, staff, and students. Our vision aligns strategy, business, and services, and we are committed to providing a modern technology infrastructure that is resilient and delivers excellent performance.


About the University


USC is a leading private research university in Los Angeles, with a dynamic and diverse environment that offers excellent benefits and opportunities for growth. As a USC employee, you will be part of the Trojan Family and enjoy a range of well-being programs designed to help you achieve work-life balance.


Key Responsibilities


As the Product Owner for Digital Accessibility, you will work closely with cross-functional delivery teams to prioritize delivery plans, develop acceptance criteria, and facilitate continuous improvement to ensure products meet business and user requirements.


Requirements


The ideal candidate will have a Bachelor's Degree and at least five years of experience in information technology, product management, or a related field. Proven experience establishing strong working relationships with diverse teams and clients is essential, as is experience designing user-centered products and working in project-based environments using Lean and Agile methodologies.


Preferred Qualifications


The ideal candidate will also have experience working in higher education or product ownership, as well as experience working on digital accessibility initiatives.


What You Will Do



  • Collaborate with stakeholders and vendors to identify and prioritize roadmap elements and build consensus on product solutions
  • Communicate vision, opportunities, and strategies to support product decision-making and measures success
  • Define product strategy, processes, and approaches to deliver a broad range of USC products
  • Support continuous improvement, effective troubleshooting and problem-solving, utilizing the latest industry technology and knowledge
  • Aid in cultivating an inclusive environment and a culture of trust and transparency
  • Enable the delivery team to deliver accessible new products and iterations to existing products
  • Remediate risks and challenges by monitoring the delivery process, identifying warning signs, and providing a decisive response

How to Apply


For more information and to apply, please visit our website.



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