Digital Accessibility Product Strategist

1 day ago


Los Angeles, California, United States Information Technology Services Full time

We are seeking a skilled Digital Accessibility Product Strategist to join our team at Information Technology Services (ITS) at the University of Southern California. As a key member of our Product Strategy and Design Experience team, you will collaborate with diverse professionals to address complex information technology challenges, enhance customer experiences, and deliver value to campus stakeholders.

About the Role

You will work closely with cross-functional delivery teams to prioritize delivery plans, develop acceptance criteria, and facilitate continuous improvement to ensure products meet business and user requirements and USC's digital accessibility policies and standards.

Key Responsibilities

  • Authors compliance and business requirements through complex analysis of products, collaborating with stakeholders and vendors to identify and prioritize roadmap elements.
  • Coordinates with business, data, and IT architects to align product and platform architectures and capabilities according to agreed goals for requirements.
  • Communicates vision, opportunities, and strategies to support product decision-making and measures success, utilizing best practices regarding customer research, competitive analysis, and stakeholder goals.
  • Defines product strategy, processes, and approaches to deliver a broad range of USC products, participating in research to gain insights into user pain points, challenges, and needs.
  • Supports continuous improvement, effective troubleshooting, and problem-solving, utilizing the latest industry technology and knowledge.
  • Aids in cultivating an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately.
  • Owns accessibility remediation for digital environments, products, and content by managing automated and manual testing, supporting timelines, and planning and directing activities.

Requirements

  • Bachelor's Degree.
  • Minimum five years in information technology, product management, product development, consulting, or another relevant role.
  • Proven experience establishing strong working relationships with diverse team members and clients.
  • Experience designing user-centered products that produce measurable results against documented problem statements.
  • Excellent written and oral communication skills, with experience presenting technical topics to non-technical audiences.

Salary Range: $93,000 - $135,000 annually.



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