Senior Account Manager

3 days ago


Atlanta, Georgia, United States Scicom Infrastructure Services, Inc. Full time
About the Job

As a key leadership role for Scicom Infrastructure Services, Inc., the Client Executive will play a crucial part in developing new and cultivating existing relationships. This involves strategic account management, proactive understanding of customers' business and pain points to uncover and create new opportunities, as well as defining sales plans. The executive will work closely with delivery and operations leadership to provide solutions that create additional opportunities with our current clients. This is a consultative and complex solutions-based environment that engages with multiple functions to deliver the company's entire portfolio of products and services.

Key Responsibilities
  • Drive growth between existing and new accounts
  • Evaluate, design, and deploy 'gold standard' account management practices, driving a proactive culture of partnership and customer service
  • Gain leadership support for future investment in processes, tools, and data requirements in support of the key account management strategy
  • Document, manage, and measure your Key Accounts Strategy
  • Proactively communicate with senior management relative to sales expectations, sales strategy, and sales performance growth
Requirements
  • 6+ years of previous sales and account management experience
  • Experience selling in complex and consultative solutions-based organizations
  • Deep knowledge of business operations technology and a strong knowledge of IT operations issues
  • Track record of achieving and exceeding revenue objectives with a client base of Fortune 500 clients
  • Proven ability to strategically qualify, call on prospective clients within the C-suite, discuss relevant business challenges, assess and define pain points, and respond with relevant service offerings
  • Demonstrated experience in developing and driving strategic sales plans
  • Ability to work well with delivery professionals and other account team members
  • Relationship-driven, develops and cultivates long-term trusted adviser relationships, both internally and externally
  • Solid track record of leading successful sales pursuits
  • Must be on-site in Atlanta


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