Senior Account Manager
1 week ago
In this key leadership role for Scicom Infrastructure Services, Inc., the Client Executive will work on developing new and cultivating existing relationships. This includes strategic account management, proactive understanding of customer's business and pain points to uncover and create new opportunities, as well as defining sales plans. This executive will work closely with delivery and operations leadership to provide solutions that create additional opportunities with our current clients.
Key Responsibilities- Drive growth between existing and new accounts
- Evaluate, design and deploy "gold standard" account management practices. Drive a proactive culture of partnership and customer service.
- Gain leadership support for future investment in processes, tools, data requirements in support of the key account management strategy.
- Document, manage and measure your Key Accounts Strategy.
- Proactively communicate with senior management relative to sales expectations, sales strategy, and sales performance growth.
- 6+ years of previous sales and account management experience
- Experience selling in complex and consultative solutions based organization
- Deep knowledge of business operations technology and a strong knowledge of IT operations issues
- Track record of achieving and exceeding revenue objectives with a client base of Fortune 500 clients
- Proven ability to strategically qualify, call on prospective clients within the C-suite, discuss relevant business challenges, assess and define pain points and respond with relevant service offerings
- Demonstrated experience in developing and driving strategic sales plans
- Ability to work well with delivery professionals and other account team members
- Relationship driven, develops and cultivates long term trusted adviser relationships, both internally and externally
- Solid track record of leading successful sales pursuits
- Must be on site in Atlanta
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