Guest Services Associate
2 days ago
We are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at The Groton Inn. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless experience for our guests.
Key Responsibilities- Process guest arrivals and departures, handle guest requests and complaints, and answer phone calls in a professional and courteous manner.
- Complete all reservations from various booking channels, maintain accurate guest accounts, and process payments efficiently.
- Work closely with other departments to ensure positive guest experiences, including Housekeeping, Sales, Maintenance, and Food & Beverage.
- Develop and maintain strong relationships with guests, anticipating their needs and providing personalized service.
- Manage and resolve guest complaints in a professional and courteous manner, maintaining composure under pressure.
- Perform light housekeeping duties to maintain the appearance of the front desk and lobby areas.
- Must be eligible to work in the United States of America.
- Must be at least 18 years of age.
- Ability to communicate in English, both orally and written, with guests and employees.
- Ability to work as a part of a team and understand verbal and written directions.
- Active listening and observation skills.
- Ability to work under pressure and deal with deadlines and stressful situations.
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Guest Services Associate
6 days ago
Groton, Massachusetts, United States Forge & Vine Full timeJob Title: Guest Services AssociateWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at The Groton Inn. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences and ensuring that every guest feels welcome and valued.Key Responsibilities:Process guest arrivals and...
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Food Service Associate
3 weeks ago
Groton, Massachusetts, United States Compass Group Careers Full timeJob SummarySummary: As a Food Service Associate, you will be responsible for the final preparation of all food items served in the food-service area, adhering to current applicable federal, state, and local standards, guidelines, and regulations. You will work in a fast-paced environment, ensuring quality service is provided at all times.Key...
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Retail Sales Associate
3 weeks ago
Groton, Massachusetts, United States Curaleaf Full timeJob Title: Store AssociateWe are seeking a highly motivated and customer-focused Store Associate to join our team at Curaleaf. As a Store Associate, you will be the first point of contact for our guests, providing top-notch customer service and educating them on our products.Responsibilities:Represent Curaleaf as a brand ambassador, providing exceptional...
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Marina Service Representative
4 days ago
Groton, Massachusetts, United States TPG Hotels Resorts and Marinas Full timeMarina Service RepresentativeAs a Marina Service Representative, you will be the first point of contact for boaters and guests, providing exceptional customer service and ensuring a positive experience at our marina.Key Responsibilities:Assist boats docking and undockingSell gas and diesel fuel at a high-volume fuel dockProcess credit card and cash...
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Food Service Worker
4 weeks ago
Groton, Massachusetts, United States Compass Group Careers Full timeJob SummaryJob Title: Food Service WorkerJob Type: Full-time and Part-timeLocation: Lawrence Academy, Groton, MAJob Description:Key ResponsibilitiesPrepare and present food according to established recipes and production standards.Ensure high-quality food presentation and serving temperatures.Provide excellent customer service and resolve customer concerns...
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Food Service Lead
5 days ago
Groton, Massachusetts, United States Aramark Full timeJob SummaryWe are seeking a skilled Food Service Lead to join our team at Aramark. As a Food Service Lead, you will be responsible for leading all aspects of food preparation, portioning meals, and serving our loyal customers. You will work closely with your manager to learn on the job and make great connections with the people we serve.Key...
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Retail Sales Associate
3 weeks ago
Groton, Massachusetts, United States Shaw's Full timeJob SummaryAs a Retail Sales and Store Support Associate at Shaw's, you will play a vital role in ensuring our stores are clean, organized, and shoppable. Your primary responsibility will be to provide exceptional customer service, ensuring that customers can find exactly what they need to keep their families healthy and fed.Key ResponsibilitiesReplenish...
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Store Associate Position
5 days ago
Groton, Massachusetts, United States CVS Health Full timeJob Title: Store AssociateAt CVS Health, we're committed to delivering exceptional customer experiences and shaping the future of healthcare. As a Store Associate, you'll play a vital role in our retail stores, providing top-notch service and support to our customers.Key Responsibilities:Provide exceptional customer service by anticipating customer needs and...
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Food Service Lead
2 days ago
Groton, Massachusetts, United States Aramark Full timeJob SummaryAramark is seeking a Food Service Lead to join our team. As a Food Service Lead, you will be responsible for leading all aspects of food preparation, portioning meals, and serving our loyal customers. You will work closely with your manager to learn on the job and make great connections with the people we serve.Key ResponsibilitiesLead all aspects...
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Retail Store Associate
1 month ago
Groton, Massachusetts, United States CVS Health Full timeTransforming Healthcare for a Better TomorrowAt CVS Health, we're shaping the future of healthcare for people, businesses, and communities. As a Retail Store Associate, you'll play a meaningful role in delivering exceptional customer experiences and supporting our mission to make healthcare more personal, convenient, and affordable.Key...
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Massage Therapist
2 days ago
Groton, Massachusetts, United States Mystic Marriott Hotel & Spa Full timeJob Summary:As a Massage Therapist at Mystic Marriott Hotel & Spa, you will have the opportunity to provide exceptional bodywork services to our guests. This role requires a licensed massage therapist with a strong passion for delivering relaxation and wellness experiences.Key Responsibilities: Assess and accommodate guest needs by inquiring about their...
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Restaurant Host
2 days ago
Groton, Massachusetts, United States Gibbet Hill Full timeJob OverviewGibbet Hill is seeking a skilled Host/Hostess to provide exceptional service to our guests. As a key member of our front-of-house team, you will be responsible for creating a warm and welcoming atmosphere, managing reservations, and ensuring a seamless dining experience for all guests.Key Responsibilities:Welcome guests with a friendly and warm...
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Server Position
6 days ago
Groton, Massachusetts, United States Forge & Vine Full timeJob SummaryWe are seeking a skilled Server to join our team at Forge & Vine in Groton, MA. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests. If you have a passion for delivering outstanding service and working in a fast-paced environment, we encourage you to apply.Key...
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Customer Service Representative
2 weeks ago
Groton, Massachusetts, United States LBI Inc Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service/Shipping and Receiving Coordinator. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing inventory, and ensuring timely and accurate shipping and receiving of materials.Key...
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Server
6 days ago
Groton, Massachusetts, United States Gibbet Hill Grill Full timeJob Title: ServerAbout the Role:We are seeking a skilled and enthusiastic Server to join our team at Gibbet Hill Grill. As a Server, you will be responsible for providing exceptional customer service, taking orders, serving food and beverages, and ensuring that our guests have a memorable dining experience.Responsibilities:Greet guests and create a warm and...
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Retail Sales Associate
1 day ago
Groton, Massachusetts, United States Verizon Full timeJob DescriptionAs a Verizon Retail Sales Associate, you will have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Your passion for cutting-edge technology and exceptional customer service will be key to generating retail sales and expanding the Verizon network.Key...
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Food Service Utility Worker
4 weeks ago
Groton, Massachusetts, United States Compass Group Careers Full timeJob SummaryMaintain a clean and organized kitchen environment by performing various tasks such as sweeping and mopping floors, washing worktables and equipment, and removing trash. Assist with banquet setup and loading/unloading supplies. Ensure compliance with sanitation and safety standards.Key ResponsibilitiesSweep and mop floors to maintain a clean and...
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Food Service Utility Worker
3 weeks ago
Groton, Massachusetts, United States Compass Group Careers Full timeJob SummaryMaintain a clean and safe kitchen environment by performing various tasks such as sweeping and mopping floors, washing worktables and equipment, and removing trash. Assist with banquet setup and loading/unloading supplies. Distribute supplies and equipment as needed. Comply with sanitation and safety requirements.ResponsibilitiesSweep and mop...
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Banquet Event Coordinator
4 days ago
Groton, Massachusetts, United States HHM Hotels Full timeOverviewOpportunity: Banquet HousepersonAs a Banquet Houseperson, you will play a critical role in ensuring the success of our events by providing exceptional service and attention to detail in the setup, breakdown, and maintenance of meeting rooms.Potential Career PathEvent Coordinator – Meeting Planner – Banquet ManagerEssential Job FunctionsSet up...
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Executive Chef Assistant
6 days ago
Groton, Massachusetts, United States Forge & Vine Full timeJob Title: Sous ChefWe are seeking a highly skilled and experienced Sous Chef to join our culinary team at Forge & Vine in Groton, MA.About the Role:The successful candidate will assist our Executive Chef in building and creating beautiful food and interesting flavor combinations to serve our 156-seat restaurant with an open kitchen and 8-foot wood fire...