Marina Service Representative
12 hours ago
As a Marina Service Representative, you will be the first point of contact for boaters and guests, providing exceptional customer service and ensuring a positive experience at our marina.
Key Responsibilities:
- Assist boats docking and undocking
- Sell gas and diesel fuel at a high-volume fuel dock
- Process credit card and cash payments
- Secure water and electrical supply to boats as required
- Check dock lines and utility supplies as necessary during changing weather conditions
- Properly check transients in and out using the marina's reservation software
- Provide customer service, including helping to load and unload supplies, delivering ice, and other small tasks to enhance customer experience
- Maintain cleanliness of the marina, including emptying trash cans, cleaning interior spaces, and marina equipment
- Assist with general marina maintenance and repairs
- Professionally answer the telephone and VHF radio
- Know and understand emergency procedures
- Assist with hurricane or storm preparation as assigned
- Knowledge of marina rates and regulations
Work Schedule:
Hours are scheduled by the Dockmaster, depending on the season. Typically works weekends and holidays, on call for all emergencies and storms.
Benefits:
- Full benefits package for full-time employees
- Health, dental, and vision insurance
- Disability insurance
- Supplemental life insurance
- Identity theft protection
- Flexible spending accounts
- 401(k) retirement plan
- Paid time off, vacation, and holidays
- Amazing hotel discounts to any property in the TPG portfolio
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