Banquet Event Coordinator

1 day ago


Groton, Massachusetts, United States HHM Hotels Full time

Overview

Opportunity: Banquet Houseperson

As a Banquet Houseperson, you will play a critical role in ensuring the success of our events by providing exceptional service and attention to detail in the setup, breakdown, and maintenance of meeting rooms.

Potential Career Path

Event Coordinator – Meeting Planner – Banquet Manager

Essential Job Functions

  • Set up meeting rooms according to event specifications and ensure that all necessary equipment and amenities are in place.
  • Transport and arrange heavy equipment and materials in a safe and efficient manner.
  • Break down meeting rooms and return all equipment and materials to their designated storage areas.
  • Maintain a clean and organized workspace, adhering to established cleaning schedules and sustainability standards.
  • Respond promptly to guest requests and provide assistance with information and service changes.
  • Handle guest complaints in a professional and courteous manner, escalating issues to management as needed.
  • Follow established sustainability guidelines and practices to minimize our environmental impact.
  • Practice safe work habits, wear personal protective equipment, and adhere to OSHA standards.
  • Perform other duties as assigned by management.

Position Requirements

  • High school diploma or equivalent preferred.
  • Previous experience in banquet setup, customer service, or a related field is a plus.

Work Environment and Context

  • Work schedule may vary, including evenings, weekends, and holidays.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending, and reaching.

What We Believe

At HHM Hotels, we value our employees and strive to create a positive and inclusive work environment. We are committed to providing exceptional service to our guests and exceeding their expectations.

About Us

HHM Hotels is an equal-opportunity employer and welcomes applications from diverse candidates. We are proud to offer a competitive compensation package and opportunities for professional growth and development.


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