Customer Experience Ambassador

4 weeks ago


Tampa, Florida, United States Joann Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales through product knowledge and innovative merchandising, and contributing to a positive and engaging store environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Drive sales through advanced product knowledge, suggestive selling, and innovative merchandising techniques.
  • Contribute to a positive and engaging store environment, maintaining a clean and organized sales floor and assisting with visual merchandising and display maintenance.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements

  • High school diploma or equivalent required; 1-3 years of previous experience in a customer-centric environment preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to lift up to 49 pounds and stand for long periods of time.
  • Availability to work a variety of shifts, including days, evenings, and weekends.

What We Offer

  • Competitive hourly rate and opportunities for advancement.
  • Medical, dental, and vision benefits, as well as paid time off and sick leave.
  • Tuition reimbursement and opportunities for professional development.
  • Team member discount and other perks.


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