Capital Solutions Ambassador

3 weeks ago

Tampa, Florida, United States PEAC Solutions Full time
Capital Solutions Ambassador

At PEAC Solutions, we're seeking a skilled Capital Solutions Ambassador to join our team. As the primary point of contact for customers, you'll deliver exceptional professionalism and communication to enhance customer satisfaction. Your excellent communication skills will be the face of PEAC with our customers, fostering strong professional relationships and ensuring a superior customer experience.

Key Responsibilities:
  • Manage the deal flow, serving as the main contact throughout the loan process.
  • Maintain exceptional service levels throughout the entirety of the process, ensuring timely and efficient handling of all loans.
  • Ensure all credit stipulations are met, including obtaining missing information from customers or coordinating the resolution of stipulations within authority.
  • Process account adjustments post-booking to modify existing loans and rectify errors.
  • Address customer issues and collaborate with internal support departments to resolve them, escalating urgent matters as necessary.

Requirements:
  • Bachelor's Degree required.
  • 4+ years of sales, sales support, or customer service experience.
  • Customer service focus and a professional approach to building B2B relationships with ability to seamlessly manage the customer/partner relationship.
  • Proficiency in Microsoft Office, Salesforce, and T-Value.
  • Ability to work in a fast-paced environment, managing the priority of differing tasks.
  • Excellent organization, time management, problem solving, interpersonal, and collaboration skills.
  • Top-notch listening and communication skills; both verbal and written with ability to negotiate.
  • Self-driven with an entrepreneurial spirit.
  • Ability to understand end-to-end commercial leasing and lending processes.
  • Financial services experience preferred.

What We Offer:
PEAC Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by federal, state, or local laws. The successful candidate will receive competitive compensation along with our benefit package which includes medical, dental, vision, life insurance, short and long-term disability, 401(k) with match, flexible spending, and paid time off. PEAC also provides one paid day off per year to support community involvement. Celebrate you by also having off your birthday on us.

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