Office Manager

3 weeks ago


Lake Charles, Louisiana, United States Imperial Health Full time
Job Title: Office Manager

Imperial Health is seeking a highly skilled and experienced Office Manager to join our team. As a key member of our front office staff, you will be responsible for overseeing the daily operations of our medical office, ensuring seamless patient flow, and providing exceptional customer service.

Key Responsibilities:

  • Manage and coordinate front office activities, including patient registration, scheduling, and billing.
  • Supervise and train staff members to ensure they are meeting performance expectations.
  • Monitor attendance and time-off requests, and approve bi-weekly time cards.
  • Participate in the selection of new hires and performance evaluations.
  • Provide general orientation and training to new staff members.
  • Answer incoming calls, make appointments, and handle prescription refill requests.
  • Advises and directs patients on registration procedures.
  • Monitor charts for credit status of delinquent accounts.

Requirements:

  • High School diploma or equivalent required.
  • Previous medical office experience and supervisory or managerial experience preferred.
  • Familiarity with billing and coding a plus.

Skills and Abilities:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and exercise professionalism.

Work Environment:

Office setting with frequent telephone calls and interruptions. Must be able to handle a fast-paced work environment and prioritize multiple projects.

Physical and Mental Demands:

Requires continuous standing, sitting, and walking. May require lifting and exposure to hazardous materials and infectious diseases.


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