Operations Support Manager

4 weeks ago

Denver, Colorado, United States Bar Louie Full time

About Bar Louie

At Bar Louie, we're passionate about providing exceptional guest experiences and fostering a culture that's as unique as our team members. As a dynamic and rapidly growing gastrobar concept, we're committed to delivering memorable moments and making every guest feel at home.

The Role: Operations Support Manager

We're seeking an experienced Operations Support Manager to join our team and drive profitable sales within our gastrobar locations. The ideal candidate will have a proven track record in managing restaurant operations, a strong focus on customer satisfaction, and the ability to lead and develop high-performing teams.

Key Responsibilities

  • Support Departmental Operations: Assist various departments within a set location to make a meaningful impact each day until permanent placement.
  • Exemplify Company Values: Embody Bar Louie's Mission, Vision, and Values in daily shift approaches.
  • Commitment to Cleanliness and Safety: Demonstrate a maniacal commitment to cleanliness, sanitation, safety, and accurate financials.
  • Develop Strong Communication and Reporting: Establish and improve processes that drive better service and cleanliness through effective communication and line reporting.
  • Lead Management Report Meetings: Coordinate and lead management report meetings with key business leaders to drive growth and improvement.
  • Staff Management and Development: Lead hiring, managing, scheduling, and training of supervisors, team leads, and staff members to ensure seamless operations.
  • Food Cost Control: Maintain BOH food costs through appropriate ordering, inventory management, financial report review, and necessary actions.
  • Customer Service and Quality Control: Ensure accurate and clear communication of standards and cooking methods to staff, provide orders, and engage with customers.
  • Safe Working Environment: Maintain a safe working environment to minimize the risk of injury and accidents.
  • Maintenance and Organization: Ensure kitchen organization and cleanliness comply with Company and Health Department standards.
  • Leadership and Strategic Planning: Drive sales growth, implement local marketing strategies, manage employee life cycles, and lead topics like P/L, employee development, and more.
  • Schedule Flexibility: Work 50+ hours per week, including early morning, evening, late-night shifts, and weekends, to meet guest and business needs.
  • Leadership Team Support: Serve as a member of the Leadership Team and contribute to Company goals.

Requirements

  • Education and Age: High school diploma or equivalent and at least 21 years of age.
  • Experience and Skills: 2+ years of hospitality or restaurant experience, strong interest and knowledge of food service required; 1+ year of management experience with demonstrated results preferred.
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills, ability to multi-task, manage deadlines, and lead high-performing teams.

About the Ideal Candidate

We're looking for a motivated and results-driven Operations Support Manager who is passionate about hospitality, leadership, and team development. If you're a forward-thinking professional with a proven track record in restaurant operations and customer service, we encourage you to apply.

Salary: $65,000 - $80,000 per year, depending on experience and qualifications.

Benefits: Competitive salary, comprehensive benefits package, opportunities for professional growth and development, and a dynamic work environment.

Bar Louie is an Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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