Epic Systems Analyst III
4 weeks ago
The Epic Analyst III is a key member of the DaVita Physicians Solutions team, responsible for building and maintaining the Epic system to enhance user experience and tool usage, ultimately improving patient care within the DaVita community.
Key Responsibilities- Upgrade, enhancement, and special projects work: Support Epic upgrades, learn about future trends in EHR technology, and work with end users and SMEs to understand enhancement and optimization requests.
- Implementation support: Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation, and support users and training team with build fixes and responding to questions about workflow design.
- Incident and request resolution: Monitor ServiceNow for incidents and requests assigned to team, follow-up with requesters as needed, and update status and document notes and resolution.
The ideal candidate will have a Bachelor's Degree, proficiency with Epic tools such as Nova and Sherlock, and experience in project scoping and management, developing and implementing patient engagement strategy through technology.
About DaVitaDaVita Physicians Solutions partners with Epic to deliver CKD EHR solutions to nephrology practices, enhancing user satisfaction, supporting value-based care, and improving patient outcomes.
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