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Medical Services Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Medical Services Coordinator to join our team at Fresenius Medical Care North America. In this role, you will be responsible for coordinating scheduling, pre-procedure communication, and medical record documentation, ensuring seamless patient care and efficient operations.
Key Responsibilities- Schedule and input appointments in a timely and efficient manner, ensuring all pre-procedure activities are completed.
- Manage patient cancellations, center cancellations, and additions to schedule in accordance with center scheduling parameters.
- Facilitate the admission process by greeting patients and visitors, obtaining patient identification and insurance information, and initiating admissions.
- Assemble and maintain patient medical records and financial records in a confidential and secure manner.
- Complete front-end billing process, ensuring all information is entered into the computer registration module.
- Perform insurance verification and complete prior authorizations or other required processes.
- Assist with patient transportation, if qualified, in accordance with the Company Transportation Policy.
- Ensure accuracy when scanning and filing documents, completing within 24 hours of completed visit.
- Communicate changes to procedure and insurance to internal parties and directly to the patient record.
- Perform daily encounter checks to ensure reporting accuracy.
- Coordinate collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policy and procedure.
- Assure documentation of logs of medical record release.
- Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
- Oversee materials going in and out of the office, including inventory shipments and deliveries.
- High School Diploma or equivalent combination of education and experience; Associate Degree or higher preferred.
- 1-2 years' related experience, preferably in a medical setting with insurance billing.
- Proficient in the use of computers and related software, such as Microsoft Office.
- Excellent communication skills, both verbal and written.
- Ability to handle multiple tasks simultaneously.
- Ability to adapt to supporting software applications.
The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
