Client Experience Manager
1 week ago
At Bank Iowa Corporation, we're seeking a highly skilled and experienced Client Experience Manager to lead our virtual banking operations and services. As a key member of our team, you will be responsible for advancing our virtual presence and offerings, overseeing all aspects of virtual banking operations, and ensuring compliance with established standards and regulations.
Key Responsibilities- Manage and develop the Client Experience (CX) team to achieve individual, team, and organizational goals.
- Oversee all daily operational aspects of the Bank's virtual banking activities in an efficient and effective manner.
- Implement and oversee processes to maintain compliance within virtual location operations.
- Develop client relationship strategies that drive individual and team production goals.
- Identify opportunities for improvements in service performance and recommend changes to enhance the client experience.
- Bachelor's degree and/or ten years' previous experience in banking operations.
- Extensive background in bank operating policies and procedures and banking regulations (state and federal).
- Proven management, leadership, and coaching skills; strong customer service skills, attention to detail, and time management skills.
At Bank Iowa Corporation, we're proud to offer a competitive financial package, robust benefits, and wellness programs, as well as opportunities for continued learning and development. Our team members are active members of their communities, and we strive to be a center of influence in each of the 22 communities we serve.
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Client Experience Manager
1 month ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleAs the leader of Bank Iowa's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance with established standards...
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Client Experience Manager
4 weeks ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeJob DescriptionOverviewAs the leader of Bank Iowa Corporation's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance with...
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Client Experience Manager
4 weeks ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeJob DescriptionAbout the RoleAs the leader of Bank Iowa Corporation's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance...
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Client Experience Manager
4 weeks ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleAs the leader of Bank Iowa's virtual banking operations and services, this role is pivotal in advancing the bank's virtual presence and offerings. This position oversees all aspects of the virtual banking operations, including overall leadership and management of the Client Experience (CX) team to ensure compliance with established standards...
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Senior Manager, Client Experience
3 weeks ago
Des Moines, Iowa, United States Dotdash Meredith Corporation Full timeAbout the RoleWe are seeking a highly skilled Senior Manager, Client Experience to join our team at Dotdash Meredith Corporation. This is a unique and challenging role that requires a strong understanding of client needs and a passion for delivering exceptional results.Key ResponsibilitiesBuild and maintain strong relationships with top-tier clients,...
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Client Experience Representative
6 days ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleWe are seeking a highly skilled Client Experience Representative to join our team at Bank Iowa Corporation. As a key member of our digital branch operations, you will play a pivotal role in advancing our digital presence and delivering exceptional service to our clients.Key ResponsibilitiesCommunicate with clients via phone, chat, email, and...
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Client Experience Representative
1 week ago
West Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleAt Bank Iowa Corporation, we're seeking a highly skilled Client Experience Representative to join our team. As a key member of our digital branch operations and services, you'll play a pivotal role in advancing our digital presence and offerings. Your primary responsibility will be to deliver exceptional service to current and prospective...
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Client Experience Representative
2 days ago
West Des Moines, Iowa, United States Bank Iowa Full timeAbout the RoleWe are seeking a highly skilled Client Experience Representative to join our team at Bank Iowa. As a key member of our digital branch operations, you will play a pivotal role in advancing our digital presence and delivering exceptional service to our clients.Key ResponsibilitiesCommunicate with clients via phone, chat, email, and secure...
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Client Experience Representative
2 days ago
Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleWe are seeking a highly skilled Client Experience Representative to join our team at Bank Iowa Corporation. As a key member of our digital branch operations, you will play a pivotal role in advancing our digital presence and delivering exceptional service to our clients.Key ResponsibilitiesCommunicate with clients via phone, chat, email, and...
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Client Experience Representative
1 week ago
Des Moines, Iowa, United States Bank Iowa Corporation Full timeAbout the RoleAt Bank Iowa Corporation, we're seeking a highly skilled Client Experience Representative to join our team. As a key member of our digital branch operations, you'll play a pivotal role in advancing our digital presence and delivering exceptional service to our clients.Key ResponsibilitiesCommunicate with clients via phone, chat, email, and...
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Client Relationship Manager
3 weeks ago
Des Moines, Iowa, United States OSF HealthCare Full timeJob SummaryWe are seeking a highly skilled Client Manager to join our team at OSF HealthCare. As a Client Manager, you will be responsible for managing client relationships, ensuring client satisfaction, and driving business growth.Key ResponsibilitiesDevelop and maintain strong client relationships through effective communication and collaboration.Identify...
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Attendee Experience Manager
3 weeks ago
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Client Relationship Manager
1 month ago
Des Moines, Iowa, United States CDS Global Full timeJob SummaryWe are seeking a highly skilled and experienced Associate Client Director to join our team at CDS Global. As a key member of our client management team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their business needs are met and exceeded.Key ResponsibilitiesAssist the Client Director in...
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Customer Experience Manager
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Des Moines, Iowa, United States Misty SOLDwisch Team - Better Homes and Gardens Real Estate Inno Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Services Associate to join our team at Misty SOLDwisch Team - Better Homes and Gardens Real Estate Inno. As a Client Services Associate, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Experience Management:...
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Des Moines, Iowa, United States Nationwide Private Client Full timeAbout Our Product TeamWe are the hub of many business units and work cross-functionally to achieve profitability and growth goals through development and execution of state and distribution channel strategies. Our work is essential to helping Nationwide build future capabilities to serve customer needs. Keeping existing products relevant, marketable, and...
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Client Relationship Manager
4 weeks ago
Des Moines, Iowa, United States Lockton, Inc. Full timeJob Summary:As a seasoned Account Executive at Lockton, Inc., you will play a pivotal role in maintaining and enhancing our relationships with existing clients. Your primary objective will be to execute proactive, creative, and ongoing contact initiatives to foster strong, long-lasting relationships.Key Responsibilities:Proactively understand the...
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Restaurant Operations Manager
6 days ago
Des Moines, Iowa, United States ResourceOne - Client Search Full timeRestaurant General Manager Job SummaryWe are seeking a seasoned Restaurant General Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including culinary activities, guest services, and staff management.Key Responsibilities:Supervise and...
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Client Relationship Manager
1 month ago
Des Moines, Iowa, United States Ryder System, Inc. Full timeRyder System, Inc. - Client Relationship ManagerJob seekers can review the Job Applicant Privacy Policy on the company's website.**Remote position with travel throughout the Midwest and West Coast of the US.Candidates must live in or be willing to relocate to specific areas.Education and experience will be considered in lieu of a degree.Salary ranges from...
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Restaurant Operations Manager
2 weeks ago
Des Moines, Iowa, United States ResourceOne - Client Search Full timeRestaurant General Manager Job SummaryWe are seeking a seasoned Restaurant General Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including culinary activities, guest services, and staff management.Key Responsibilities:Supervise and...
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Client Relationship Specialist
4 weeks ago
West Des Moines, Iowa, United States Gilbert & Cook, Inc Full timeAbout the RoleGilbert & Cook, Inc. is seeking a highly skilled and experienced Client Relationship Specialist to join our team. As a key member of our private wealth management firm, you will be responsible for delivering exceptional client service and building strong relationships with our clients.Key ResponsibilitiesSupport advisors in delivering service...