Assistant General Manager
1 week ago
We are seeking a highly motivated and experienced Assistant General Manager to join our team at Goldfish Swim School. As a key member of our management team, you will be responsible for overseeing the daily operations of our swim school, ensuring the highest level of customer satisfaction, and driving business growth.
Key Responsibilities:- Direct and control the daily operations of the swim school, ensuring compliance with Goldfish Swim School standards and procedures.
- Assist the General Manager in achieving business objectives, including sales, customer satisfaction, and employee engagement.
- Manage and develop a high-performing team of swim instructors, lifeguards, and customer service representatives.
- Provide exceptional customer service, ensuring that every customer has a positive experience at our swim school.
- Develop and implement marketing strategies to drive business growth and increase customer engagement.
- Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive improvement.
- High school diploma or equivalent required; bachelor's degree preferred.
- Minimum 2 years of experience in a management role, preferably in the aquatic industry.
- Proven track record of success in driving business growth, improving customer satisfaction, and developing high-performing teams.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to make a difference in the lives of our customers and their families.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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