Assistant/General Manager

4 days ago


Austin, Texas, United States Restore Hyper Wellness Full time
Job Title: Assistant General Manager / General Manager

At Restore Hyper Wellness, we're seeking a highly motivated and experienced leader to join our team as an Assistant General Manager / General Manager. As a key member of our studio team, you will be responsible for driving business growth, leading a high-performing team, and delivering exceptional customer experiences.

Key Responsibilities:
  • Meet performance metrics, revenue targets, and maintain a high level of customer satisfaction
  • Execute and coordinate marketing and sales drivers, including local grassroots marketing initiatives
  • Hire, onboard, and direct team members to achieve sales goals and deliver exceptional customer service
  • Foster a culture of five-star customer service and lead the studio team in service and product knowledge
  • Drive sales through promoting and recommending membership packages
  • Manage client accounts, including freezes/terminations and follow-up on declination of auto-pays
  • Ensure a safe and clean studio environment for members and guests
Requirements:
  • High School Diploma or equivalent required
  • 1-5 years of leadership experience, including directly overseeing staff management
  • Previous management experience in the health, wellness, fitness, or retail industry preferred
  • Proven success in sales and team mentorship
  • Excellent leadership and management skills to create a positive, successful environment for staff and clients
  • Exceptional communication skills
  • Ability to multi-task and manage client and staff concerns
Benefits:
  • Medical, dental, vision, disability, and life insurance within 30 days
  • PTO
  • Free and discounted services
  • 401k retirement plan with vested employer match
  • Bonus opportunities
  • Career advancement opportunities


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