Assistant General Manager
1 week ago
We're a rapidly growing, award-winning franchise that's changing lives, one splash at a time.
About UsWe're passionate about helping children reach their goals and providing a safe and fun environment for them to learn and grow. Our team is dedicated to making a splash in our community and in the lives of our members and team.
Job SummaryWe're seeking an experienced and motivated Assistant General Manager to oversee the daily operations of our Goldfish Swim School. As a key member of our team, you'll be responsible for ensuring the success of our school, including staffing, pool operations, cash management, customer service, retail and vending department, private party operations, and employee activities.
Key Responsibilities- Direct and control daily operations to ensure the school is running according to GSS standard operating procedures.
- Assist the General Manager and department managers with fulfilling daily tasks.
- Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
- Interact with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service, and employee performance and training.
- Provide sales and marketing training to all qualified sales staff.
- Train and oversee private party staff to ensure that GSS standard operating procedures are being maintained.
- Gain knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
- Gain a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
- Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and train all current staff on the GSS EAP.
- Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
We're looking for a highly motivated and experienced individual with a passion for changing lives. The ideal candidate will have:
- A Bachelor's degree or higher preferred.
- Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required.
- Two or more years of management experience preferred.
- Shallow water attendant highly recommended.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're passionate about making a splash in your community and in the lives of our members and team, we encourage you to apply.
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