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Front Desk Associate
2 months ago
We are seeking a friendly and reliable Front Desk Clerk to join our team at Ranch House.
Key Responsibilities:- Manage the front desk and ensure a warm welcome for guests.
- Check guests in and out of the hotel, verifying payment methods and assigning rooms.
- Manage and receive reservations made online or by phone.
- Provide guests with information about the hotel and local attractions.
- Serve as a host at conferences and events held at the hotel.
- Maintain positive guest relations at all times.
- Communicate with housekeeping, maintenance, and other staff to ensure guests' needs are met.
- Communicate with staff on previous shifts to manage guests' arrivals and reservations.
- High School qualification or equivalent.
- Previous hospitality experience is advantageous.