Front Desk Representative

4 weeks ago


Temple, Texas, United States MCR Hotels Full time
Job Title: Front Desk Agent

At MCR Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

  • Provide attentive and courteous service to all guests, ensuring their needs are met and exceeded.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless guest experience.
  • Maintain confidentiality and security of guest information.

Requirements:

  • Positive attitude and willingness to learn.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and proficiency in Windows operating systems.

Preferred Qualifications:

  • Experience in a hotel or related field.
  • Brand knowledge and experience.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Collaborative and dynamic work environment.


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