Store Operations Manager
9 hours ago
We are seeking a highly motivated and organized Team Lead to join our team at Rack Room Shoes. As a Team Lead, you will be responsible for assisting in supervising and managing all day-to-day store operations, ensuring 100% compliance with all established Company policies and procedures.
Key Responsibilities- Provide leadership, guidance, and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
- In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations.
- Consistently strive to meet and exceed all established sales, service, and operational objectives.
- Manage customer issues with a sense of urgency and to the satisfaction of our customers.
- Perform all POS terminal transactions in accordance with policy and procedure.
- Manage sales, discounts, and refunds, as well as loyalty programs.
- Conduct physical inventory and maintain inventory control responsibilities.
- Ensure sales floor merchandising and visual presentation meet company standards.
- Manage payroll control responsibilities, including scheduling, payroll budget compliance, time and attendance, and training and development of direct reports.
- Conduct loss prevention responsibilities, including adherence to all policies and procedures in regards to the protection and control of all Company assets.
- An approved background check.
- Effective verbal and written communication skills.
- Managerial and organizational skills.
Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
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