Senior Sales Operations Manager

2 weeks ago


Gatlinburg, Tennessee, United States Holiday Inn Club Vacations Full time
Job Overview

At Holiday Inn Club Vacations, we are seeking a highly skilled Senior Sales Operations Manager to oversee our Sales Support team.

Compensation and Benefits

The estimated salary for this role is $85,000 - $110,000 per year, depending on experience.

Key Responsibilities

The Senior Sales Operations Manager will be responsible for:

  • Leading the Sales Support team in identifying opportunities to reduce sale rescissions
  • Collaborating with sales management and support team members to resolve customer service issues
  • Assisting the Sales Training department in evaluating and coaching Sales Consultants for continuous improvement
  • Providing coverage for overflow in Sales Support, Sales Contract, Latitudes, and Quality Assurance
Requirements and Qualifications

To be successful as a Senior Sales Operations Manager at Holiday Inn Club Vacations, you will need:

  • Proven experience in a sales operations or customer service role
  • Excellent communication and leadership skills
  • A strong understanding of sales processes and procedures
  • A TN Timeshare or Real Estate License
  • The ability to obtain a Notary Public certification within 90 days


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