Dining Operations Director

6 days ago


Gatlinburg, Tennessee, United States Smoky Mountain Brewery Full time
Job Title: Restaurant Manager

About the Role:

We are seeking a highly motivated and experienced Restaurant Manager to lead our Sevier County locations. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, overseeing food quality, and driving operational excellence.

Primary Responsibilities:

  • Guest Service Excellence: Establishes guest service as a top priority through personal example, ensuring a welcoming atmosphere that meets and exceeds customer expectations.
  • Food Quality Oversight: Ensures the highest standards of food quality, working closely with kitchen staff to maintain consistency and presentation.
  • Staff Development: Assists in recruiting, training, and developing front-of-house and back-of-house staff, promoting enthusiasm and dedication to delivering exceptional hospitality.
  • Operational Efficiency: Collaborates with management to execute plans improving guest experience and increasing loyalty, while maintaining targeted budgets and goals.
  • Safety and Compliance: Ensures safe work practices, identifying hazards and taking action to prevent accidents.
  • Daily Operations: Oversees completion of daily paperwork, including payroll, purchase orders, bank deposits, and employment-related forms.

Requirements:

  • Minimum 2-5 years of experience in casual dining, upscale casual dining, or fine dining.
  • Strong leadership skills, positive attitude, enthusiasm, and passion for hospitality.
  • Excellent communication skills, strong attention to detail, and ability to train and develop teams.

Compensation: $60,000 - $80,000 per year, depending on experience.



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