Support Services Specialist

4 weeks ago


Iowa City, Iowa, United States The University Of Iowa Full time
Job Summary

The University of Iowa Hospital and Clinics is seeking a highly skilled Support Services Specialist to join our team in the department of Otolaryngology. This role will play a critical part in providing and supporting balance disorder services, working closely with patients, healthcare professionals, and other stakeholders to ensure the effective and efficient delivery of healthcare and health education.

Key Responsibilities
  • Provide specialized clinical/technical services for balance disorder testing, care coordination, and health professions education.
  • Interpret test results, provide support to patients in obtaining care, and navigate the delivery system to address care/service issues.
  • Maintain and update equipment and supplies, ensuring compliance with internal policies and external regulations.
  • Provide education to patients, residents, and students on health-related topics, communicating detailed medical information to various audiences.
  • Collaborate with peers and co-workers to enhance the delivery of healthcare, providing feedback to management on means to achieve goals and resolve service issues.
Requirements
  • A Bachelor's degree or a combination of education and experience is required.
  • Excellent written and verbal communication skills are essential.
  • 1-3 years of experience at an academic medical institute, interacting with patients, and scheduling and conducting assessments are required.
  • Experience working as a member on an interdisciplinary team is desirable, as is knowledge of University of Iowa Health Care policies and procedures.
What We Offer
  • A competitive fringe benefit package, including paid vacation, sick leave, health, dental, life, and disability insurance options, and generous employer contributions into retirement plans.
  • The opportunity to work in a dynamic and collaborative environment, contributing to the delivery of high-quality healthcare and health education.


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