**Store Operations Manager**
6 days ago
We are seeking a highly skilled and experienced General Manager to lead our store operations and drive business growth. As a key member of our management team, you will be responsible for inspiring our team, helping our customers succeed, and growing our business with integrity.
Key Responsibilities- Achieve overall store sales goals and service objectives.
- Manage and grow professional customer relationships/sales, including building and holding the team accountable for executing customer action plans.
- Selection, hiring, development, performance management, coaching, scheduling, and engagement of store team members.
- Ensure execution of all inventory and operational standards.
- Coach all team members to deliver on customer expectations (DIY and professional).
- Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties).
- Lead change management.
- Embrace diversity and foster a respectful environment for both customers and team members.
- 2-3 years of experience managing a team of 10-20 team members in a fast-paced and highly dynamic retail environment.
- Successful experience managing profitability; proven financial and business acumen.
- High school diploma or general education degree (GED); Bachelor's degree in business or a related area preferred.
- Must have a valid driver's license.
- ASE certification preferred, but not required.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.
The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
The noise level in the work environment is usually moderate.
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