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Laundry Store Operations Manager

2 months ago

Houston, Texas, United States Speed Queen Spears Full time
Job Summary

As a Laundry Store Manager at Speed Queen Spears, you will be responsible for overseeing the day-to-day operations of our commercial laundry stores. This includes managing the store's financial performance, inventory, and employee relations, as well as ensuring excellent customer service and a safe working environment.

Key Responsibilities
  • Store Operations: Manage the store's daily operations, including inventory management, cash handling, and customer service.
  • Employee Management: Supervise and train store employees, including scheduling, performance management, and employee development.
  • Customer Service: Ensure that customers receive excellent service and that their needs are met in a timely and professional manner.
  • Store Maintenance: Maintain a clean and safe store environment, including regular cleaning and maintenance of equipment and facilities.
  • Financial Management: Manage the store's finances, including budgeting, forecasting, and financial reporting.
  • Marketing and Promotions: Participate in and execute marketing and promotional programs to drive sales and customer engagement.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: Minimum of two years of retail management experience, preferably in a commercial laundry setting.
  • Skills: Excellent communication and interpersonal skills, strong organizational and leadership skills, and ability to work in a fast-paced environment.