Fitness Sales and Service Associate

2 days ago


Santa Monica, California, United States 24 Hour Fitness Full time
About 24 Hour Fitness

We are dedicated to creating a healthier, happier world by providing a fitness community that is accessible, affordable, and welcoming to everyone.

Job Summary

We are seeking a Sales and Service Associate to join our team. As a Sales and Service Associate, you will be responsible for developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.

Key Responsibilities
  • Share your passion for fitness by helping new members get started on their fitness journey.
  • Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.
  • Develop first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources.
  • Deliver an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit.
  • Support an exceptional new member onboarding experience that helps members get connected to our fitness offerings.
Requirements
  • Are authentic, sincere, and open-minded; you show up as who you are.
  • Strive to excel, exceed goals, have a can-do attitude, and embrace failure as an opportunity to grow and learn.
  • Love to achieve or exceed your goals, and you have a genuine service mentality.
  • Have 1+ years of retail or fitness sales experience.
What We Offer

We offer a competitive compensation package, including a free club membership, employee assistance program, basic group life and AD&D insurance, and a 401(k) savings and investment plan.

Additionally, we offer medical, dental, and vision benefits, paid time off, and sickness benefits for employees who work an average of 30 hours or more per week.



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