Fitness Studio Director

2 weeks ago


Santa Monica, California, United States Staffing Fitness Full time
About the Role

We are seeking a highly motivated and experienced Fitness Studio Manager to join our team at Staffing Fitness. As a key member of our recruitment agency, you will be responsible for driving revenue growth and new membership sales in our client's fitness studios.

Key Responsibilities
  • Meet and exceed revenue goals and new membership sales targets through strategic community outreach, in-studio lead generation, and member referrals.
  • Lead and manage a team of sales associates and coaches to ensure excellent customer service and sales performance.
  • Develop and implement sales processes to schedule prospects into intro classes and drive membership sales.
  • Manage staff schedules, hold team members accountable for daily KPI execution, and audit sales processes to ensure proper execution.
  • Supervise, train, and develop team members, including hiring and training new staff.
  • Display proficiency in ClubReady, including revenue and attendance reports, and make decisions related to high-level customer service situations.
  • Collect outstanding membership dues and resolve membership billing errors, and enforce company policies, procedures, and brand standards.
  • Strategically manage marketing campaigns to deliver lead goals for the studio.
Requirements
  • 5+ years of experience in fitness membership sales or similar recurring membership services.
  • Demonstrated success in sales in a pre-sale environment.
  • Confident in generating personal sales and training team members on sales processes.
  • Ability to manage and grow multiple revenue streams, including memberships, package sales, and retail.
  • An affinity and passion for fitness with knowledge about strength training modalities.
  • Excellent written and oral communication and interpersonal skills.
  • Ability to excel and adapt in a dynamic environment.
  • Ability to recognize areas of improvement and make changes using good judgment.
  • Organized, proficient in data management, prioritization, and meeting deadlines.
  • Strong attention to detail and accuracy.
  • Proficiency with computers, CRMs, POS, and other studio management software.
Compensation and Benefits

Total compensation: $65,000 - $70,000/yr, with commissions and performance-based incentives included.



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