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E-commerce Data Analyst

2 months ago

New York, New York, United States illycaffè Full time
{"title": "E-commerce Data Analyst", "description": "Unlock the Power of E-commerce Data

At illycaffè, we're seeking a skilled E-commerce Data Analyst to join our team. As a key member of our e-commerce team, you'll be responsible for analyzing data to drive business growth, improve customer experiences, and enhance online sales.

Key Responsibilities:

  • Oversee revenue generation, advertising, promotions, and product selection for Amazon and other e-tailer channels
  • Assist the e-commerce Marketplace Manager in updating and managing product listings on e-tailer channels and marketplaces
  • Ensure accurate product information and engaging content in collaboration with the e-commerce Marketplace Manager

Market Research and Analysis:

  • Conduct thorough market research to identify trends, competitors, potential business growth areas, and new e-tailer channels
  • Analyze margins and estimate performance metrics to determine appropriate new e-tailer channels and product selection
  • Utilize analytics tools to gather and interpret data related to website traffic and customer behavior
  • Analyze data, prepare reports, and provide insights to enhance the overall e-commerce strategy and performance

Cross-functional Collaboration:

  • Work closely with cross-functional teams, including marketing, logistics, IT, and finance, to ensure seamless e-commerce operations
  • Monitor inventory levels and recommend replenishment based on weeks of supply
  • Explore new ways to expand revenue on e-tailer channels and marketplaces
  • Propose and test emerging e-commerce innovation trends
  • Support the Head of Digital & Commercial Operations and the Ecommerce Marketplace Manager

Sales Forecasting and Reporting:

  • Prepare monthly and weekly sales forecasts
  • Support the Head of Digital & Commercial Operations with MYP & Ops plans
  • Perform ad-hoc reporting to improve channel performance
  • Conduct general analytics

Requirements:

  • Minimum BA/BS degree in Marketing or Business; MBA is a plus
  • 3+ years of experience selling products through Amazon Vendor or Seller Central, with familiarity in marketing and promotional tactics to increase discoverability and revenue. Experience with other e-tailers like Walmart is a plus
  • Basic understanding of warehouse operations
  • Technical proficiency in relevant software and tools for e-commerce analysis (graphics, Photoshop, Excel, & PowerPoint)
  • Strong analytical skills and a clear understanding of retail math
  • Experience in data analysis for e-commerce platforms
  • Knowledge of digital marketing and online retail trends
  • Excellent communication, detail-oriented, time management, and project management skills
  • Awareness of new e-commerce and digital innovations
  • Prior experience managing agencies and vendors
  • Ability to work with cross-functional and global teams to manage projects and achieve goals

About illycaffè:

illycaffè is an Italian family-owned company, founded in Trieste in 1933 with the mission to offer the best coffee to the world. Every day, cups of illy coffee are served around the globe, in cafés, restaurants, and hotels, in single-brand cafés and shops, at home, and in the office, in which the company is present through subsidiaries and distributors. Since its foundation, illycaffè has oriented its strategies towards a sustainable business model by adopting the status of a Benefit Company and, in 2021 became the first Italian coffee company to obtain the international B Corp certification. Since 2013 the company is also one of the World's Most Ethical Companies. Everything that is \"made in illy\" is about beauty and art, the founding principles of the brand, starting from its logo, designed by artist James Rosenquist, up to illy Art Collection cups, decorated by international artists, or coffee machines designed by internationally renowned designers. To spread the culture of quality to growers, baristas, and coffee lovers, the company has developed its Università del Caffè which today holds courses in countries around the world

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