Senior Business Analyst for E-commerce
3 weeks ago
FreshDirect is revolutionizing the food industry by providing a seamless and personalized delivery experience. We achieve this by leveraging data-driven insights and innovative technologies to connect customers with the freshest, highest-quality products.
As a Senior Analyst, E-commerce, you will play a critical role in enhancing our e-commerce platform by analyzing data and identifying opportunities for improvement. Your expertise will help us refine our user experience, optimize our conversion funnel, and drive business growth.
Key Responsibilities:
? Develop and maintain dashboards and reports to track e-commerce metrics and company-wide performance indicators.
? Collaborate with marketing, strategy, finance, and product teams to improve user experience, conversion rates, and sales.
? Provide strategic advice to stakeholders by breaking down problem statements into quantitative hypotheses and suggesting relevant analyses.
? Design and conduct A/B testing plans to guide product teams and inform data-driven decisions.
Requirements:
? 2-3 years of experience working with clickstream analytics tools (Google Analytics, BigQuery, Mixpanel, etc.).
? Proven ability to perform in-depth analysis, synthesize results, report, and present strategies to business and technical audiences.
? Expert-level Excel capabilities (data manipulation, advanced formulas, pivot tables).
? Strong dashboarding and data storytelling experience; proficient with data visualization tools such as PowerBI, Tableau.
? Statistical knowledge and experience with A/B testing concepts, procedures, and reporting.
? Customer-first mindset and extreme attention to detail.
? Bachelors degree in a quantitative, marketing, or technical field. Advanced degree is a plus.
? E-commerce experience is a plus.
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