Senior Field Technician

2 days ago


Richardson, Texas, United States LockerMD Full time
Job Overview

Luxer One, a leading provider of innovative solutions, is seeking a highly skilled Senior Field Technician to join our team. As a key member of our support team, you will be responsible for ensuring the optimal performance of our systems in the field.

Key Responsibilities
  • Provide exceptional customer service and support to our clients
  • Perform routine maintenance, repairs, and troubleshooting on Luxer One systems
  • Collaborate with internal teams to address customer inquiries and resolve issues
  • Develop and implement effective maintenance schedules to ensure system uptime
  • Support sales efforts by evaluating properties for suitable locations and solutions
  • Manage project lifecycle from start to finish, including installations and training
Requirements
  • Minimum 5 years of experience in field service or a related field
  • Excellent analytical and troubleshooting skills
  • Ability to work effectively in a fast-paced environment
  • Strong communication and interpersonal skills
  • Proficiency with Mac OS and Apple iOS products
What We Offer
  • Competitive salary range of $75,000 - $82,000
  • Expense allowance for parts and tools
  • Company vehicle for work-related travel
  • 401(k) with company match


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