Technical Accelerator Consultant

6 days ago


Orlando, Florida, United States ServiceNow Full time
Unlock Business Value with ServiceNow

At ServiceNow, we're on a mission to make the world work better for everyone. As a Technical Consultant for ServiceNow Impact, you'll play a critical role in helping our customers achieve their digital transformation goals.

**Your Key Responsibilities:**

Deliver our portfolio of technical accelerators remotely to Impact customers.

Act as the ServiceNow subject matter expert and share ServiceNow best practices, innovations, and capabilities to help customers achieve their goals.

Contribute to net new accelerator innovation and continuous improvement efforts.

**What We're Looking For:**

Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments.

Knowledge of technical components such as LDAP, SAML/SSO and integrations that make use of these technologies.

Experience with any of the product areas: ITOM/ITAM/SPM/GRC.

Ideally experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence and Performance Analytics products.

Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment.

Experience working with Agile methodologies.

Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.

Excellent interpersonal skills, customer-centric attitude and experience working with cross-functional teams and multi-level stakeholders.

**Why ServiceNow?**

We're a company that values innovation, collaboration, and customer success. We're committed to creating a workplace where everyone can be their best self and feel an amazing sense of belonging. If you're passionate about technology and customer success, we'd love to hear from you.

**Work Personas**

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

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