Salesforce Technical Architect
4 weeks ago
As a Senior IT Professional with 10-14 years of relevant experience and 5 years of expertise on the Salesforce Service Cloud platform, you will play a key role in driving technical architectural decisions and leading transformation programs. Your strong technical background and experience in architectural roles will enable you to design and implement scalable solutions on the Salesforce Service Cloud platform.
Key Responsibilities
- Strong knowledge of the Salesforce Service Cloud platform, including functional and technical aspects, and ability to bring best practices from prior engagements.
- Awareness of Salesforce Service Cloud platform limitations and ability to challenge vendors on platform limitations and proposed solution outlines.
- Strong technical and architectural background, knowledgeable in topics like identity and consent management, and experienced in integrating Salesforce in a complex digital landscape.
- At least two implementations on Salesforce Org assessment, POC, data collaboration, etc.
- Great communication skills, both verbal and written, and preferably certified as a Salesforce Service Cloud Consultant and/or Developer.
- Supports Business Analyst, Project Manager, and Delivery Manager in managing, tracking, and forecasting solution development.
- Familiarity with Philips digital landscape and experience understanding of Philips platforms is preferred.
- Experience with Agile Scrum methodologies in an onsite offshore delivery model.
Requirements
- 10-14 years of relevant IT experience.
- 5 years of experience on the Salesforce Service Cloud platform.
- Strong technical architectural background.
- At least two implementations on Salesforce Org assessment, POC, data collaboration, etc.
- Great communication skills, both verbal and written.
- Preferably certified as a Salesforce Service Cloud Consultant and/or Developer.
Preferred Qualifications
- Familiarity with Philips digital landscape and experience understanding of Philips platforms.
- Experience with Agile Scrum methodologies in an onsite offshore delivery model.
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