Customer Service Representative

1 month ago

Brockton, Massachusetts, United States Savers | Value Village Full time
{"Job Title:
Customer Service Associate Who we are:


At Savers / Value Village, we're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We're one of the largest for-profit thrift operators in the United States, Canada, and Australia, and we're passionate about making a positive impact on the planet and local communities.

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

You'll often hear us say that we are \"Thrift Proud.\" It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible.

Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:


As a Customer Service Associate at Savers / Value Village, you'll create an awesome experience for our customers, donors, and other team members.

We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect:
The opportunity to work in a dynamic and inclusive environment where everyone is valued and respected.

To be part of a company that's committed to making a positive impact on the planet and local communities.

An investment in your career path interests.

With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.


What you get:
Comprehensive onboarding and training from day one.

In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.

We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.


Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer Join our team:
Apply now to become a Customer Service Associate at Savers / Value Village and be part of a company that's making a difference in the lives of our customers, donors, and team members.

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