IT Support Specialist
4 weeks ago
The International Center of Photography is seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to staff, maintaining and troubleshooting hardware and software, and ensuring the smooth operation of IT systems.
Key Responsibilities- Provide first-line support to end-users for hardware, software, and network issues.
- Assist in diagnosing and resolving technical problems, escalating complex issues to the Senior IT Administrator as needed.
- Set up and configure new hardware and software, including PCs, printers, and peripherals.
- Maintain and update both Mac and PC workstations to ensure systems and software are current.
- Perform routine maintenance on IT systems, including updates, patches, and backups.
- Help maintain and manage user accounts, permissions, and passwords.
- Assist in troubleshooting and resolving issues related to operating systems, applications, and network connectivity.
- Document technical issues and solutions to assist with the contribution to knowledge base development.
- Conduct basic diagnostics on hardware issues.
- Assist in the installation and configuration of hardware and software according to organizational standards.
- Assist in maintaining network connectivity and troubleshooting network issues.
- Support the setup and configuration of network devices such as routers, switches, and access points.
- Help monitor network performance and assist in the implementation of network improvements.
- Maintain accurate records of technical issues, resolutions, and IT inventory including computers and other equipment.
- Assist in preparing reports on system performance, user support requests, and other IT-related metrics.
- Work closely with the Senior IT Administrator to gain hands-on experience and learn advanced IT concepts.
- Associate's degree in information technology, Computer Science, or a related field, or equivalent experience.
- 2 years of IT support experience.
- Experience with Microsoft 365, Group Policy, Active Directory, Entra ID, Office Suite for Windows & Mac.
- Experience in monitoring network performance and assisting in the implementation of network improvements.
- CompTIA A+ preferred.
- CompTIA Network+ preferred.
- Windows Server Fundamentals preferred.
- Azure Fundamentals preferred.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and use hands to finger, handle, or feel and reach with hands and arms. Capability to use ladders or step stools to access elevated equipment or network infrastructure. Comfort with working in confined or restricted spaces, such as server closets, equipment rooms, or under desks. Ability to manage and work effectively under pressure, particularly when resolving urgent or critical technical issues.
BenefitsICP provides its staff with a generous benefits package featuring medical, dental, life insurance, short- and long-term disability, pre-tax transit and flexible spending programs, and 403(b) pension plan.
-
Technical Support Specialist
11 hours ago
New York, New York, United States Lincoln IT Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Lincoln IT. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring their computer systems and networks are running smoothly.ResponsibilitiesProvide technical support and troubleshooting for computer...
-
Technical Application Support Specialist
2 months ago
New York, New York, United States Lincoln IT Full timeJob DescriptionPosition Overview: The Application Support Specialist plays a vital role in assisting various business applications, including Office 365, OneDrive, Adobe, Box, and Zoom. Under the guidance of the Application Support Manager, this position requires a deep understanding of these applications' technical functionalities and a collaborative...
-
MAC/PC Field Support Specialist
14 hours ago
New York, New York, United States Lincoln IT Full timeJob OverviewWe are seeking a skilled Technical Support Engineer to join our team at Lincoln IT. As a MAC and PC Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their systems are running smoothly and efficiently.Key Responsibilities:Provide phone and remote support for workstation...
-
Service Desk Support Specialist
3 weeks ago
New York, New York, United States Indigo IT Full timeJob SummaryIndigo IT is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for customers, providing technical support and resolving issues in a timely and efficient manner.Key ResponsibilitiesProvide Tier 1 service desk support for moderately complex technical issues, how-to...
-
IT Support Specialist
2 weeks ago
New York, New York, United States Merge IT Full timeJob Title: IT Support EngineerWe are seeking a skilled IT Support Engineer to join our team at Merge IT. As an IT Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' IT systems are running smoothly.Key Responsibilities:Provide technical...
-
IT Support Specialist
4 weeks ago
New York, New York, United States Dedicated IT Full timeJob Title: IT Support Technician II OvernightJob Summary:Dedicated IT is seeking a highly skilled and experienced IT Support Technician II to join our After Hours division. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, resolving complex issues, and mentoring junior team members.Key...
-
IT Support Specialist
3 weeks ago
New York, New York, United States Dedicated IT Full timeJob Title: IT Support Technician II OvernightJob Summary:Dedicated IT is seeking a highly skilled and experienced IT Support Technician II to join our After Hours division. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, resolving complex issues, and mentoring junior team...
-
IT Support Specialist
14 hours ago
New York, New York, United States TeamLogic IT Full timeJob Summary:TeamLogic IT is seeking a highly skilled IT Technician III to join our team. As a key member of our technical team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our network infrastructure.Key Responsibilities:Provide timely and effective resolution of end-user issues via phone, web...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States US-based Tech-Enabled Business Support Company Full timeTechnical Support SpecialistThe Technical Support Specialist role involves delivering high-quality technical support to customers through various communication channels. This position requires a unique blend of technical expertise and customer service skills.Key Responsibilities:Identify and resolve complex technical issues in a timely manner.Provide...
-
Application Support Specialist
3 weeks ago
New York, New York, United States Lincoln IT Full timeJob Title: Application Support EngineerLincoln Computer Services is seeking a highly skilled Application Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our collaboration platforms, including Office 365, Box, Zoom, Adobe, and OneDrive.Job Summary:The successful candidate...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States US-based Tech-Enabled Business Support Company Full timeJob Title: Technical Support SpecialistThe Technical Support Specialist role involves delivering high-quality technical support to customers through various communication channels. This position requires a blend of technical expertise and customer service-oriented skills. Candidates should possess experience in troubleshooting, resolving technical issues,...
-
Exchange Support Specialist
3 weeks ago
New York, New York, United States Lincoln IT Full timeJob OverviewLincoln Computer Services is seeking a highly skilled Exchange Support Professional to join our team. As a key member of our IT department, you will be responsible for providing level 2 and 3 support for users with messaging issues in an Exchange O365 hybrid environment.Key ResponsibilitiesProvide expert-level support for users with messaging...
-
Medical Support Specialist
4 weeks ago
New York, New York, United States IT medical Full timeJob SummaryWe are seeking a highly skilled and compassionate Medical Assistant to join our team at IT Medical. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in their daily tasks.Key Responsibilities:Assist healthcare providers with patient exams, procedures, and...
-
Technical Support Specialist
3 weeks ago
New York, New York, United States US-based Tech-Enabled Business Support Company Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our remote team in Colombia. As a key member of our support team, you will be responsible for providing timely and effective technical support to our customers.Responsibilities:Review and update support tickets through various channels.Document and track issues to...
-
Clerical Support Specialist
19 hours ago
New York, New York, United States Lincoln IT Full timeJob SummaryWe are seeking an experienced Clerk Page/Telephone Operator to join our team at Lincoln Computer Services. This is an onsite position in NYC, requiring time flexibility and the ability to work every weekend and holiday.Key ResponsibilitiesOperate the Spok PC workstation to receive, direct, and place internal and external calls to the...
-
Level 1 Field Support Specialist
3 weeks ago
New York, New York, United States Lincoln IT Full timeJob SummaryWe are seeking a highly skilled Level 1 Field Support Tech to join our team at Lincoln IT. As a key member of our support team, you will provide on-site and remote support for Microsoft desktop personal computers, troubleshoot and resolve user issues, and install new software and upgrade existing software.Key ResponsibilitiesProvide technical...
-
Travel Nurse ICU Specialist
20 hours ago
New York, New York, United States Healthcare Support Full timeJob Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Utica, New York.Job Requirements:Specialty: ICU - Intensive Care UnitDiscipline: RNShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse ICU Specialist, you will have the opportunity to work with a reputable healthcare...
-
Travel Nurse RN Specialist
2 days ago
New York, New York, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistHealthcare Support is seeking a skilled Travel Nurse RN Specialist to join their team in Elmira, New York.Job Description & RequirementsSpecialty: TelemetryDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification reimbursements, immediate...
-
Data Integration Specialist
4 weeks ago
New York, New York, United States Benchmark IT Full timeJob Title: Data Integration SpecialistWe are seeking a highly motivated Data Integration Specialist to join our team at Benchmark IT. As a key member of our team, you will be responsible for leading the development of APIs and clients' system integrations.Key Responsibilities:Lead client integration meetings, addressing technical queries with expertise and...
-
Travel Nurse ICU Specialist
4 weeks ago
New York, New York, United States Healthcare Support Full timeJob Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Glens Falls, New York.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and loyalty bonuses, license and certification...