Case Manager I

3 days ago

Los Angeles, California, United States A Community of Friends Full time
Job Title: Case Manager I

A Community of Friends (ACOF) is a nonprofit organization dedicated to providing quality permanent supportive housing for individuals and families with special needs.

Job Summary:

Under the direction of the Tenant Services Supervisor I/II, the Case Manager I will provide individual case management services to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI), and Stages of Change (SoC).

Key Responsibilities:
  • Provide individual case management referrals and supportive services for tenants
  • Create and provide group supportive services to tenants
  • Maintain proper documentation and current case notes in a computerized database system
  • Process housing applications using the Coordinated Entry System (CES) and interview potential tenants for permanent supportive housing
  • Provide crisis management services to support tenant housing retention, increase income, and build community engagement
  • Present tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis
Requirements:
  • B.A. in Social Services Field
  • One to two years of case management/client advocacy services experience with people who have been homeless and/or have a mental illness
  • Experience utilizing a client tracking database system
  • Familiar with evidence-based practices in a social services field
  • Proficiency with Microsoft software programs (Word, Excel, PowerPoint, Outlook)
  • Valid California driver's license
  • Ability to meet California minimum and ACOF insurance requirements
Preferred Qualifications:
  • Bilingual (English/Spanish)
  • Ability to provide basic practice case management approaches in permanent supportive housing with individuals and/or families confronted with a mental health diagnosis
  • Demonstrated experience in developing and facilitating life skills groups
  • Proficiency with the HMIS system
  • Knowledge of the Coordinated Entry System
  • Ability to provide crisis management services in challenging environments

ACOF is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

If you need assistance or an accommodation due to a disability, please contact us.

ACOF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

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