Case Manager I
3 hours ago
A Community of Friends is a nonprofit organization dedicated to providing quality permanent supportive housing for individuals and families with special needs. Our mission is to end homelessness through the provision of supportive services and housing.
Job Summary:The Case Manager I will provide individual case management services to formerly homeless individuals and families, utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI), and Stages of Change (SoC). The successful candidate will perform specialized tasks, including comprehensive case management services, life skills training, counseling, and referrals to tenants.
Key Responsibilities:- Provide individual case management referrals and supportive services for tenants
- Create and provide group supportive services to tenants
- Maintain proper documentation and current case notes in a computerized database system (HMIS)
- Process housing applications using the Coordinated Entry System (CES) and interview potential tenants for permanent supportive housing
- Provide crisis management services to support tenant housing retention, increase income, and build community engagement
- Responsible for reporting abuse, as a mandated reporter, which includes immediately reporting any concerns with respect to violation of a person's rights, actual and/or suspected abuse
- Basic Qualifications:
- BA in Social Services Field
- Two (2) years case management/client advocacy services with people who have been homeless and/or have a mental illness
- One (1) year experience utilizing a client tracking database system
- Six (6) months experience utilizing evidence-based practices in a social services field
- Valid California driver's license
- Access to a personal vehicle to be used to conduct ACOF business
- Preferred Qualifications:
- Bilingual (English/Spanish)
- Ability to provide basic practice case management approaches in permanent supportive housing with individuals and/or families confronted with a mental health diagnosis
- Demonstrated experience in developing and facilitating providing life skills groups
- Proficiency with the HMIS system
- Knowledge of the Coordinated Entry System and a familiarity with the VI-SPDATA
- Ability to provide crisis management services in challenging environments
- Proficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)
- Proficiency with keyboarding skills to produce correspondence, email, and reports
- Communicate effectively both in verbal and written formats
- Sensitivity and appreciation of diverse tenant populations as a benchmark to effectively promote community and independent living skills
- Extensive knowledge of the Team Concept and ability to navigate a variety of social services systems
- Ability to provide non-judgmental support and direction to individuals and families in stressful circumstances
A Community of Friends is an Equal Employment and Affirmative Action Employer F/M/Disability/Vet. Salary: $21.34 - $26.63 hourly
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