Restaurant Operations Manager

2 weeks ago


Easley, South Carolina, United States Moe's Southwest Grill Full time

Job Summary:

Moe's Southwest Grill is seeking a highly skilled and experienced General Manager to lead our team. As a key member of our management team, you will be responsible for driving sales growth, ensuring exceptional customer service, and maintaining a safe and efficient work environment.

Key Responsibilities:

  • Maximize store sales goals by implementing effective marketing strategies and managing inventory levels.
  • Train and reinforce food safety procedures to ensure compliance with health and safety regulations.
  • Provide exceptional customer service by ensuring fast and accurate service, and resolving customer complaints in a timely manner.
  • Manage food and labor costs by implementing cost-saving measures and optimizing staffing levels.
  • Monitor and maintain a clean and organized store environment, including the kitchen and dining areas.
  • Interview and hire team members who share our values and are committed to delivering exceptional customer service.
  • Develop and implement strategies to improve crew retention and employee engagement.

Requirements:

  • Proven track record of success in a restaurant management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • High school diploma or equivalent required; bachelor's degree preferred.

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