Patient Support Coordinator
7 days ago
At Grace Health, we are seeking a highly skilled and compassionate Dental Care Specialist to join our team. As a key member of our dental care team, you will play a vital role in providing exceptional patient care and support.
Key Responsibilities- Patient Interaction
- Ensure efficient patient flow by monitoring schedules and coordinating with the dental team.
- Provide a warm and welcoming experience for patients, ensuring they feel comfortable and informed throughout their visit.
- Prepare patients for treatment, including positioning chairs, providing protective eyewear, and offering pre-operative and post-operative instructions.
- Address patient concerns and questions, and provide personalized support to meet their unique needs.
- Collaborate with the dental team to ensure seamless communication and care.
- Chairside and Expanded Duties Assisting
- Prepare operatories for procedures, including restocking supplies and equipment.
- Document patient information, including medical and dental history, and update records as needed.
- Take blood pressure and pulse measurements, and obtain radiographic images as requested by the dentist.
- Maintain and sterilize equipment and instruments, adhering to manufacturer and clinic guidelines.
- Assist the dentist with various treatment procedures, using four-handed dentistry techniques.
- Office Management
- Perform administrative tasks, including ordering supplies and maintaining equipment records.
- Collaborate with the front desk team to ensure seamless communication and coverage.
- Prepare dental lab boxes and label them for mailing.
- Develop and implement systems to manage lab cases and deliveries.
To be successful in this role, you will need:
- Education and Experience
- High school diploma or equivalent required.
- Dental assisting program completion preferred.
- 1 year of dental assisting experience preferred.
- Skills and Certifications
- Basic computer skills required.
- Experience with Dentrix software preferred.
- Radiography certificate required.
- Current CPR certificate required.
As a valued member of our team, you will enjoy a comprehensive benefits package, including:
- Health Insurance
- Wellness program.
- Health savings account.
- Pharmacy benefit.
- Employee visits for medical services.
- Dental and Vision Insurance
- Life Insurance
- STD/LTD
- EAP & Work life services
- Voluntary benefits
- Hospital indemnity
Grace Health is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.
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