Field Service Representative
1 week ago
About the Role:
The Service Technician will be responsible for supporting the growth of service activities and parts sales throughout North America. This will involve making periodic and scheduled visits to customers to check the performance of installed equipment, identify new business opportunities, and monitor customer satisfaction regarding company products and services.
Key Responsibilities:
- Performing independent work and thinking under pressure
- Providing customer-focused support and identifying new business opportunities
- Monitoring customer satisfaction and making recommendations for improvement
- Working collaboratively with customers and contractors to achieve service goals
Requirements:
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to travel internationally (up to 80% of the time)
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